Certified Quality Assurance and Quality Control Inspector

The Certified Quality Assurance and Quality Control Inspector course provides the knowledge required to verify the quality of products, services, and operational processes. Learners develop competence in inspections, audits, testing, quality systems, documentation, compliance, and corrective action.

1. Differentiate between quality assurance and quality control
2. Understand ISO 9001 and Quality Management Systems
3. Plan incoming, in-process, and final inspections
4. Select and operate appropriate inspection equipment
5. Apply Statistical Process Control methods
6. Interpret control charts and process-capability information
7. Understand common Non-Destructive Testing methods
8. Interpret NDT results within applicable limitations
9. Perform root-cause analysis using structured tools
10. Implement corrective and preventive actions
11. Plan and conduct internal, external, and supplier audits
12. Maintain accurate records and document controls
13. Evaluate regulatory and industry compliance
14. Maintain impartiality, ethics, and professional conduct

• Quality-control inspectors and technicians
• Quality-assurance professionals
• Production and manufacturing personnel
• Engineers and quality-management supervisors
• Individuals beginning careers in QA/QC

• Understand essential quality-assurance and quality-control practices.
• Implement and maintain quality-management systems.
• Complete inspections using suitable methods and tools.
• Monitor and improve processes using statistical techniques.
• Understand NDT applications and interpret results.
• Investigate defects and establish corrective actions.
• Conduct audits and evaluate regulatory compliance.
• Maintain reliable QA/QC documentation.
• Apply ethical and professional inspection practices.

Learners may attempt the assessment after studying the course materials and completing the module quizzes. Multiple-choice questions from an extensive question bank measure subject knowledge.

Assessment pattern:

• The open-book assessment must be completed within three hours.
• A minimum score of 65% is required to pass.
• Learners who do not pass may attempt the assessment again.
• No more than three attempts are permitted within a 48-hour period.
• After the third attempt, learners must wait 48 hours before trying again.
• A successful assessment cannot be repeated solely to improve the score.
• No separate programme examination is offered; every required assessment must be passed.